Refund Policy

We want you to love and enjoy your products by Daisy, and want to do our best to assist you. Please see our options below for returns and refunds.

We advise customers to choose products carefully before purchasing as we are not able to accept returns on opened and used products. We are always here to help with product choices so please do not hesitate to reach out to us at should you have any product questions prior to purchasing.

Please be sure to read over the ingredients to ensure you have no sensitivities. Please consult your health care professional before consumption.

Damaged Goods
If your product was delivered damaged, please contact us at and provide a photo of the damage. Our team will then assess the damage and provide either compensation or a replacement for the product depending on the severity.

Missing Products
If your product is missing, please contact us at, and we will try to track the item through our shipping provider. You can speed up this process by contacting NZ Post directly at, or for Australian orders and providing your tracking number and other information requested.